Tenant Advocacy

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Our Tenant Advocacy service provides information, advice and ongoing advocacy services to renters, boarders and lodgers. This includes people who live in a private rental, public housing, community housing or park home.

Tenant Advocacy is available by appointment only, and while we strive to provide support, our capacity may be limited by various factors such as complexity, conflict of interest, eligibility, and merit. Please note that ongoing support is not guaranteed.

Topics we typically assist with -
  • Residential Tenancy Databases (RTDs)
  • Making an application to rent a house
  • Property Condition Reports (PCRs)
  • Maintenance, repairs and rent reduction
  • Lessor or agent's right of entry
  • Negotiating changes in Rent
  • Department of Housing 3 strikes rules
  • Bond money - and getting it back
  • What to look for before signing a tenancy agreement
Information Sheets
As part of the Tenant Advocacy network in WA, we partner with Circle Green Community Legal to develop information resources. These are available on their website.
Not a Residential Tenant?
We are unable to assist you. However, you can contact the following services:
Landlords
Commercial Tenants
If you are a landlord seeking assistance, please contact Consumer Protection (part of the Department of Mines, Industry Regulation & Safety) on 1300 30 40 54.
 
If you are a corporate tenant seeking assistance, please contact the Small Business Development Corporation on 131 249.